Managed IT Services
Discover the benefits to a Managed IT Support Package
Experience improved cost management and company performance with the right level of support from your dedicated IT partner.
Whatever stage your business is at and regardless of size, we can offer you the highest standard of IT support and recommend the best IT model for you and your business.
If you are unsure which package is suitable, then please contact us.
Package 1
Standard Support
- Onsite and Remote Support
- Guaranteed Responses times
- Customer Support Portal for incident tracking
- Dedicated Account Manager
Package 2
Proactive Support
- Monitoring and reporting
- Manage O/S Software updates
- Quarterly Site Maintenance visits
Package 3
Anti Malware
- Manage Anti-Virus updates
Package 4
Mail Security
- Digest Reporting
- Mail Queueing During Service Outages
Package 5
Critical Data Protection
- Cloud based OFF-site Backup with multiple restore points
Package 6
Infrastructure Management
- Regular user account review
- IT Policy Planning and Deployment
- Asset Recording, Disposal and Recycling – Regular IT management meeting
Package 7
Backup Testing
- Prove backups monthly
- Quarterly Full System Restore Test
Package 8
Extended Hours Coverage
- Support available outside normal working hours
Package 9
File Sharing & Collaboration
- Cloud based file storage and synchronisation
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