Managed IT Services

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Discover the benefits to a Managed IT Support Package

Experience improved cost management and company performance with the right level of support from your dedicated IT partner.

Whatever stage your business is at and regardless of size, we can offer you the highest standard of IT support and recommend the best IT model for you and your business.

If you are unsure which package is suitable, then please contact us.

Standard Support

Package 1

Standard Support

  • Onsite and Remote Support
  • Guaranteed Responses times
  • Customer Support Portal for incident tracking
  • Dedicated Account Manager
Proactive Support - EOS ITS

Package 2

Proactive Support

  • Monitoring and reporting
  • Manage O/S Software updates
  • Quarterly Site Maintenance visits
Anti Malware - EOS ITS

Package 3

Anti Malware

  • Manage Anti-Virus updates
Mail Security - EOS ITS

Package 4

Mail Security

  • Digest Reporting
  • Mail Queueing During Service Outages
Critical Data Protection - EOS ITS

Package 5

Critical Data Protection

  • Cloud based OFF-site Backup with multiple restore points
Infrastructure Management

Package 6

Infrastructure Management

  • Regular user account review
  • IT Policy Planning and Deployment
  • Asset Recording, Disposal and Recycling – Regular IT management meeting
Backup Testing

Package 7

Backup Testing

  • Prove backups monthly
  • Quarterly Full System Restore Test
Extended Hours Coverage

Package 8

Extended Hours Coverage

  • Support available outside normal working hours
File Sharing

Package 9

File Sharing & Collaboration

  • Cloud based file storage and synchronisation